Get reliable home security support with two options: one-off emergency help or wider protection through My Home services.
Repairs and assistance for locks, doors, and windows
Complete Peace of Mind
With Boiler Cover from 24|7 Home Rescue you won’t have to worry, we’ll take care of your boiler and central heating system. All our policies include…
Our claims helpline is always open. If you need us, just call us anytime.
Unlimited new claims as many times as you need.
We employ engineers to give you an exceptional level of service.
Some policies offer a 2-Year Price Fix, meaning no increase after year one.
Our nationwide engineers hold the right qualifications to complete repairs.
If we can’t repair your boiler, we’ll replace it-subject to T&C
Control your account with our app. Request repairs, book your boiler service and more.
Variable excess options available-choose what suits your needs.
An annual service for your gas boiler is frequently ignored, yet it plays a crucial role in enhancing the reliability of your heating system and reducing the likelihood of future repairs. This inspection not only identifies and addresses potential issues promptly but also validates your warranty, ensuring that your home heating operates efficiently and effectively.
Typically, the cost of a boiler service is around £100. However, with our My Boiler, My Heating , My Home and My Home Plus policy, this essential service is included at no additional charge in your first year!
We take pride in employing engineers. This commitment to quality is reflected in our impressive claims acceptance rate of 99%. Our engineers are strategically located across the UK mainland, you can rest assured that a qualified professional will be nearby when you need assistance.
We want you to get the help you need, when you need it most. So far we’ve helped...
Accept Rate
99%
99%
100%
Quickly log a claim and request help.
Easily book a date for an engineer visit convenient to you.
All your important documents in one place, here when you need them.
Multiple contact options available: phone, chat, and email
Latest offers can be found in your MyAccount Rewards & Offers section.
Need more cover? Quickly upgrade to the level of cover you need.

We booked in a boiler service, got a quick appointment. Needs to replace a part, we had the repair done in a few days. Good service.
Carol on Trustpilot
Had my annual boiler service by 24/7 a couple of days ago and all went seamlessly.
S Johnson on Trustpilot



If you need help, have an emergency or even want to ask a simple question, you can contact us through any channel convenient for you.
You can call us, email us, contact us via the App, leave us a message or chat to us online.
Whether you’re a homeowner or landlord, we have a variety of reliable policies and flexible options to keep your home in working order. We’re sure to have the right cover for you.
Our team are on hand whenever you need them. The Claims helpline is available 24/7 to assist with fault related queries or log a claim. We can dispatch an engineer nationwide. That’s why over 70,000 customers have rated us “excellent” on Trustpilot.
If you need help, have an emergency or even want to ask a simple question, you can contact us through any channel convenient for you.
You can call us, email us, contact us via the App, leave us a message or chat to us online.
Whether you’re a homeowner or landlord, we have a variety of reliable policies and flexible options to keep your home in working order. We’re sure to have the right cover for you.
Our nationwide engineers are on hand whenever you need them. From claim to call out our Help & Claims Line is available 24/7. That’s why over 70,000 customers have rated us “excellent” on Trustpilot.
If your external door or window lock has been damaged, broken, or is no longer properly securing your home, for example, after a break-in attempt or storm damage, call us immediately. We’ll arrange for an approved engineer to make your home safe and secure again.
No, this cover does not include lost keys or accidental lockouts. Our policy focuses on repairs or replacements due to damage or failure of external doors, windows, or locks.
We cover repairs or assistance for external door and window locks, contributing to your home’s security. This typically includes standard door locks, multi-point locks on uPVC doors, and window locks. Specialist locks (e.g., safes) and internal door locks are not usually included; see your policy terms for the complete list.
Our priority is to make your home safe and secure. If a broken window or door leaves your home vulnerable, we’ll arrange temporary boarding or repair to secure it. Complete glass replacement may be placed separately, depending on your cover level, we’ll advise you on the best next steps.
We only use vetted, qualified, insured engineers for lock, door, and window repairs. They’ll attend to emergencies quickly and work according to UK home security standards. Your safety and peace of mind are our priority.
Our Refer a Friend offer is simple and rewarding! For every friend you refer to us who signs up for any of our Boiler Insurance Policies, you’ll receive a £20 cashback.
Once your friend completes their registration and the policy becomes active, we’ll process your cashback reward.
VP Collections Ltd is a sister company of 247 Home Assist Ltd t/a 247 Home Rescue that collects customer payments. VP Collections Ltd collects payments in respect of your agreement from your bank account on behalf of 24|7 Home Rescue and Evolution Insurance Company Limited.
If you have any further questions please just contact us.
If you have a disability, health concerns, specific access needs, or are facing challenging circumstances, we’re here to help. Our team is dedicated to understanding your individual needs and adapting our services to support you. Simply give us a call at 0345 3192 247, and we’ll provide the extra assistance you need.
24|7 Home Rescue teamed up with the OPPO foundation during covid to donate bolers to veterans.
24|7 Home Rescue have partnered with MSM to offer great value boiler cover
24|7 Home Rescue sponors local childrens football club
24|7 Home Rescue meet with the mayor to discuss Carbon Monoxide and raise awareness
24|7 Home Rescue joins the Gas Safety Week Campaign